Terms of Service
Last Updated: Jan 29, 2024
1. Introduction
Welcome to Dependable Tech Solutions. These Terms of Service (“Terms”) govern your use of our website and the managed IT services we provide. By accessing our website or using our services, you agree to be bound by these Terms and any policies mentioned herein. Consequently, we encourage you to read them carefully.
2. Service Description
Dependable Tech Solutions provides managed IT services, including but not limited to network management, data backup and recovery, cloud services, and cybersecurity solutions. Detailed descriptions of each service are available on our website or upon request. Moreover, we strive to offer customized solutions tailored to your specific needs.
3. User Obligations
You agree to use our services and website only for lawful purposes and in compliance with all applicable laws and regulations. Additionally, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. Therefore, please ensure your account is secure at all times.
4. Service Availability
While we strive to ensure our services are available 24/7, there may be instances of downtime due to maintenance, updates, or unforeseen technical issues. We will make every effort to notify you of any scheduled downtime in advance. However, there may be situations where advance notice is not possible.
5. Payment Terms
Fees for our services are outlined in your service agreement. Payment is due as specified in the agreement. Furthermore, late payments may result in suspension or termination of services. Thus, timely payments are essential to maintain uninterrupted service.
6. Data Protection
We are committed to protecting the confidentiality and integrity of your data. To this end, we employ industry-standard security measures and comply with applicable data protection laws. Consequently, you can trust that your data is in safe hands with us.
7. Intellectual Property Rights
All intellectual property rights in the services provided and the technology used by Dependable Tech Solutions are owned by us or our licensors. You may not use such intellectual property without our prior written consent. In addition, any unauthorized use is strictly prohibited.
8. Limitation of Liability
Dependable Tech Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or use, arising out of or in connection with our services, whether or not we have been advised of the possibility of such damages. Consequently, our liability is limited to the maximum extent permitted by law.
9. Indemnification
You agree to indemnify and hold harmless Dependable Tech Solutions and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising out of your use of our services or violation of these Terms. Therefore, your compliance with these Terms is essential to avoid such liabilities.
10. Modification of Terms
We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on our website. Your continued use of our services after such changes constitutes your acceptance of the new Terms. Hence, please review these Terms regularly for updates.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Dependable Tech Solutions is headquartered, without regard to its conflict of law provisions. Therefore, any disputes will be resolved under the applicable jurisdiction’s laws.
12. Contact Information
If you have any questions about these Terms, please contact us at compliance@dependablesolutions.tech. We are always here to assist you with any concerns you may have.
13. Effective Date
These Terms are effective as of Jan 29, 2024.
